If you are phoning for the result of a test, we would like you to do this between the hours of 11:00 -12:00.
Your doctor or nurse should try and remind you of this at the time. This allows time for the incoming blood results and letters for that day to scanned into you records and then checked by your doctor. The reception staff should also have more time do deal with your request at these relatively quieter times.
Most blood, urine and swab results are back at the surgery within 2-3 days although more specialised tests can take longer. The results of most other GP requested tests e.g. X-rays/scans can take an average of 10 days to arrive back at the surgery.
If the test was requested by a consultant in hospital it will probably take 3-4 weeks before your GP is notified. We experience similar lengthy delays for clinic and hospital discharge letters. We appreciate this can be frustrating and is far from ideal but unfortunately, we do not have any control over this.
Whilst we endeavour to notify patients of abnormal results, we would ask you to assume some active responsibility in finding out the results of your tests.
TO ENSURE YOUR SAFETY PLEASE ASK US FOR YOUR RESULTS. DO NOT ASSUME THEY ARE NORMAL JUST BECAUSE WE HAVE NOT CONTACTED YOU.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.