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St Patrick's Day Thursday 17th March 2016
PATIENTS CAN NOW BOOK APPOINTMENTS ONLINE.
No waiting for phones to be answered; queues at Reception. BOOK your appointment ONLINE.
Register at Reception for this service, with your personal email address.
Please order your repeat medication early as they take 24 hours to process. If your pharmacy collects your prescription for you, please allow them additional time to process your prescription; please note turnaround times may be longer due to the current Covid-19 situation.
During the current Covid-19 situation, we would prefer you do not travel to the surgery specifically to drop in a prescription request; this is to aid with social distancing measures, by reducing footfall into the surgery. Please order online as a first preference, if this is not possible, please phone; or you can post a written request to us, ensuring you clearly state your name, address, date of birth, and the medication you require. (If you would like to have a prescription posted back to you, please enclose a stamped addressed envelope - however please be aware postal services are currently subject to significant disruption.)
Repeat Prescription Collection ServiceThe practice operates a repeat prescription collection service, whereby, your nominated pharmacist collects the prescription which can then be obtained from the phamacy. Please allow 72 working hours after ordering (although pharmacies are under significant pressure due to Covid-19 at this time, so may possibly take longer) to allow time for the pharmacy to collect and process your prescription. Please ask at reception for further details and to obtain an authorisation form (one for each person). Please note, that once a preferred pharmacy is put in place, to avoid confusion, all prescriptions will be automatically diverted to this pharmacy. Please clearly state if you do not wish this to be the case in an individual circumstance (eg. if item is needed urgently and you wish to collect yourself). If you supply us with stamped addressed envelopes, we may be able to post the prescription to the pharmacy - however given significant disruption to postal services, to avoid unnecessary delays, we would recommend you consider nominating a pharmacy close to our surgery, or that is able to call into our surgery regularly.Medication for other members of the familyPlease do not request medication for other members of your family while consulting about yourself.
We aim to have ALL PRESCRIPTIONS READY FOR YOU OR YOUR
REPRESENTATIVE TO COLLECT WITHIN
24 WORKING HOURS.
If your pharmacy collects and prepares your prescription for you, please allow them
additional time to do so for you.
Repeat medication is something that you receive on a regular basis. Not all medicines are on repeat and some have to be authorised monthly by the Doctors (these include pain killers; antidepressants; sleeping tablets). This is for patient safety reasons, and does not mean you won't receive this items if requested; however these requests require a greater degree of scrutiny to ensure their ongoing suitability for you.
Key Points to Remember
If a repeat prescription you want to re-order is not in the Available Repeat Prescriptions list (see below) it may have expired or have reached the maximum number of issues and needs to be reauthorised. In this situation it will be displayed in the Unavailable Repeat Prescriptions list:
Available and Unavailable Repeat Prescriptions
See View all Available and Unavailable Repeats.
Contact your practice if you cannot order the repeat prescription you need.
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