Where can I access care?
A brief overview of accessing medical services in Northern Ireland
There are different healthcare services available to help you find the right expert care to treat your condition. This link provides more information about this. For minor, short term conditions, you can self-care or ask a pharmacist for advice. Emergency services deal with serious medical needs where there is a serious risk to life or your health.
Belfast Trust Children's symptom checker
Before attending the Children’s Emergency Department, the Belfast Trust ask parents to use this symptom checker - click on the picture to access this. It will guide you on the best course of action for your child’s condition. If your child is feeling unwell, you can use this symptom checker below to gain a better understanding of what might be happening and where to get treatment. This will help ensure your child receives the most appropriate care in the right place, at the right time, from the most appropriate team.
PEARS optometry scheme for sudden eye problems.
Northern Ireland Primary Eyecare Assessment and Referral Service (NI PEARS) is a service for patients who develop a sudden eye problem, such as: Red eye(s); Pain and/or discomfort in the eyes, or around the eye area; Sudden reduction in vision in one or both eyes; Recent onset or sudden increase of flashes and/or floaters in one or both eyes; Suspected foreign body in the eye.
Pharmacy First (minor ailments)
The Pharmacy First scheme provides free treatment and confidential advice for certain conditions, at your local pharmacy. Conditions covered for free treatment are; Acne, Athlete's foot, Diarrhoea, Ear wax, Groin area infection, Haemorrhoids, Head lice, Mouth ulcers, Oral thrush, Scabies, Threadworms, Vaginal thrush and Verrucae. Speak to your community pharmacist for more information.
Services provided within the surgery
Services provided by our partners
A pilot scheme to access free emergency contraception and contraceptive pills online.
Belfast Trust is delighted to introduce a pilot scheme offering free oral emergency contraception and contraceptive pills online via SH:24 to anyone over the age of 16.
Morning after pill through pharmacies
The morning after pill is now available free of charge, through participating community pharmacies, without having to wait for a prescription or GP callback. Participating pharmacies - https://kensingtongp.uk/EHC-providers
How to arrange occupational therapy input
Occupational Therapists provide services to people whose ability to function in daily life has been disrupted by physical or learning disability or injury, developmental problems, the ageing process or mental or emotional illness, helping achieve an independent, productive and satisfying life-style which incorporates a range of activities and interventions. To self refer: Belfast Trust area - South and East Belfast - call 02890 565565; for North and West Belfast - 0845 6066596; for Lisburn - 02892 665141 then ask to speak to Occupational Therapy.
Connected Community Care for Cancer
Connected Community Care for Cancer works with local community and voluntary services and cancer support services to link people with a cancer diagnosis to much needed support close to home. Although many services exist, sometimes it’s difficult to know what’s available or how to access information about issues like diet and exercise, emotional support, help with housing, finance and transport, to name a few. For further information, and to self-refer, please click on the picture above.
Belfast City Council - warm spaces
Belfast City Council community centres are opening their doors this winter to support older people in the community. Their Warm Spaces Warm Welcome campaign will see each community centre dedicate time each week for older people to drop into their local community centre, where they can enjoy a chat over a hot cuppa, some light refreshments and catch up with other people in their community.
“Better days” Pain support programmes
‘Better Days’ Pain Support Programmes (PSP) are delivered periodically by Healthy Living Centres across Northern Ireland. A short video to tell you more can be found at https://kensingtongp.uk/Better-days-pain For more information, and to book, please click on the picture above.
Non NHS Services
Certain services provided by your doctor are not paid for by the NHS and you may be asked to pay a fee.
Aortic Aneurysm Screening
The aim of the Abdominal aortic aneurysm screening programme is to reduce AAA-related mortality by providing a systematic, population-based screening programme, when men turn 65 years old.
Diabetic foot checks
All diabetics should have their feet checked at least once a year. If you have not had your feet checked recently, please visit https://kensingtongp.uk/Belfast-trust-podiatry for Belfast area, or https://kensingtongp.uk/SE-trust-podiatry for Lisburn area; this gives information how to self-refer. For videos on diabetes, including about foot checks, click on the picture above.
Accessing Covid vaccination
Covid vaccination remains available for those due or eligible at a number of centres regionally.
Helplines NI is a project to gather a wide range of helplines, from public, voluntary and community organisations, to help with a wide range of issues affecting our communities. This project is supported by the Public Health Agency.
Useful, tested, healthcare apps
Health and Social Care (HSC) in NI in partnership with ORCHA (Organisation for Review of Care and Health Apps) has developed a library of high quality, convenient Apps which provide useful support and information on how to manage stress and improve wellbeing, sleep management, staying fit and nutrition. The Apps Library can be accessed via smart phone or PC. Click on the picture to access.
Mental health self-help guides – including audio and British Sign Language versions.
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust have developed a very useful set of self-help guides for a wide range of mental health issues. These are helpfully available in a range of formats, including a leaflet to read, an audio version, and as a British Sign Language video.
Bryson intercultural - support for asylum seekers
Bryson Care provides asylum seekers with information and support for claiming asylum in Northern Ireland. They support asylum seekers by initiating their Home Office asylum application and accessing additional support services, such as The Red Cross. They also provide advice and guidance in other asylum-related areas. Click on the picture for more information, or phone 02892 448447.
How to access continence services
The aim of the Continence Service is to provide individualised care programmes for patients with bladder and bowel dysfunction, and where possible, to totally alleviate incontinence. You can self-refer for this service. For Belfast Trust area - South and East Belfast - call 02890 565565, and for North and West Belfast - call 0845 6066596 - then ask to speak to Continence Services. For our Lisburn patients, call 02892 635748.
Condition Management Programme
The Condition Management Programme (CMP) is a work focused programme which can provide a wide range of interventions to support you patients if you have a physical and/or mental health condition which affects your ability to work. The team is made up of Occupational Therapists, Physiotherapists and Mental Health Nurses and each patient receives a full assessment of needs and may be offered interventions from one or more Clinicians as part of their participation in the programme. To avail of this, contact your local CMP team directly: Belfast HSC Trust 028 96152688; if you live in Lisburn area - SE HSC Trust 028 9260 5494. Click on the picture for more information.
Pharmacy First - Sore Throat (pilot service)
Some of our local community pharmacies are providing a pilot service for the treatment of sore throats. This includes advice and treatment, which is free of charge, and includes "point of care" testing for group A Streptococcus (GAS) to guide management of the condition. Participating pharmacies can be found by clicking on the picture.